Feel free to contact us anytime
Frequently Asked Questions
How do I book a tour or transfer?
Booking is quick and easy. Simply browse our tours, select your preferred date and group size, and complete the secure online checkout. You’ll receive an instant confirmation email with all the details. You can also reach us directly by phone, email, or WhatsApp for custom requests.
What is your cancellation policy?
We offer free cancellation up to 48 hours before your tour or transfer. Cancellations made less than 48 hours in advance may be subject to a fee. For private bookings or group tours, please check the specific product page for full cancellation terms. We always aim to be flexible — contact us if you have a special situation.
Do you offer group discounts?
Yes! We offer special rates for groups of 10 or more people. Whether you’re planning a corporate outing, a school trip, or a family reunion, we can create a tailored itinerary at a competitive group price. Contact us at [email protected] or call +421 903 662 396 to get a custom group quote.
Where do tours and transfers depart from?
Most of our Bratislava city tours depart from the Old Town area. Vienna-to-Bratislava transfers offer flexible pick-up from Vienna city centre, Vienna Airport (VIE), or your hotel. Exact meeting points are confirmed in your booking confirmation email.
What languages do your guides speak?
Our licensed guides conduct tours in English, German, and Slovak. For other languages (French, Spanish, Italian, Russian), please contact us in advance and we’ll do our best to accommodate your request.
